When your boiler breaks down, you may experience several adverse consequences. For example, if the boiler is not fixed promptly you may need to halt production, pause services, and other issues that affect your business, facility, and occupants. As a result, you need to find a reliable boiler service company that can provide you with fast and effective repairs as soon as possible.
There are numerous boiler service companies out there; however, not all of them offer the same quality of service. Some businesses lack sufficiently-trained technicians capable of diagnosing tough problems or servicing complex boiler systems. The key is to conduct extensive research so that you don’t end up overpaying or get stuck with an unresolved problem. So if you’re looking for a boiler service company that offers top-notch services at reasonable rates, keep reading to learn more!
Finding a Boiler Service Company – 6 Crucial Steps to Get the Job Done
1) Check how long they have been in business
The longevity of a business speaks volumes about its reliability and professionalism. If a boiler service company is new to the market and hasn’t been reviewed properly yet, it can be difficult to determine the quality of its services. By contrast, a long-standing company with thousands of satisfied customers is more likely to be capable of delivering high-quality service. This improves your chances of reaching the best possible outcome in a timely fashion.
New boiler service companies may be focused on turning a profit on each project, which can make shortcuts attractive. Meanwhile, a more established business may have an incentive to protect their reputation, driving them to prioritize your satisfaction over short-term profits.
2) Do they have experience with your brand of boiler?
Ideally, you want to choose a business that has experience with the brand of boiler that you need to be repaired or maintained. If the company regularly services similar boilers, they will be faster to diagnose and repair the issue. If the company doesn’t have any experience with your brand, it may take them extra time to locate the problem and come up with a solution. Boilers are unique, complex pieces of equipment. Therefore, it is important that you hire a company that has experience working with your specific brand of boiler to avoid unnecessary delays.
3) Do they have experience in your industry?
Depending on the application and demands on it, your boiler may need more frequent or even different types of repairs performed compared with other boiler systems. A boiler service company with experience in your industry and application will better understand how it is likely to wear or break down. If you ensure that the company you hire for boiler repairs has plenty of experience in your industry, you will reduce the time it takes to get back up and running.
4) Do they have offices and technicians in your area?
When you are hiring a boiler service company, you want them to arrive at your site as quickly as possible after you call. The longer it takes for a company to get to you, the longer you may experience downtime and the longer it may take for them to get the necessary parts delivered. Therefore, it is important to hire a company that has offices and technicians in your area. This will allow them to arrive quickly and repair the boiler with minimal interruption to your operations.
5) Do they have proof of insurance and license?
While you may think it’s not a big deal to hire a boiler service company that is not licensed, this is something that you should avoid at all costs. Licensed professionals are held to higher standards and are subject to more frequent inspections than unlicensed businesses. Furthermore, a licensed business is more likely to employ technicians who have the right credentials and experience.
If you hire a company that is not licensed, you may find yourself dealing with poorly-trained technicians who could even put themselves and your staff in danger. In addition, you should make sure that the company you hire has proof of insurance. This will protect you in the event that something goes wrong during the repairs. For example, if the technician accidentally causes water damage to your building, the insurance would cover the costs.
6) Do they offer a preventive maintenance program?
Finally, it is important to consider whether or not the boiler service company you hire offers a preventive maintenance program. While repairs are inevitable, you can reduce the frequency of repairs and improve the lifespan of your boiler by having it proactively serviced on a regular basis.
We recommend that you get your boiler serviced at least once per year. By doing so, the boiler service company can identify and repair any issues that may arise in the near future, which will save you time and money in the long run. A boiler service company that offers a preventative maintenance program will have technicians who are certified and knowledgeable about the different brands and models that exist in the market. This will help them quickly identify any issues that your boiler may have and offer lasting solutions.
Conclusion
You should always make sure that you hire a reputable boiler service company when making repairs to your boiler. While it is important to consider some of the key factors listed above, it is also important to remember that you get what you pay for. By following the advice listed above, you can reduce the likelihood of hiring a company that offers substandard services.
Bay City Boiler Can Help
Northern California commercial and industrial facilities have relied on us since 1976. Our well-trained staff is available to assist with a new boiler purchase, installation, emergency repairs, regular maintenance, parts, and rental. Please contact us today about any of our services or programs.